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Addressing problems

Most apprenticeships proceed smoothly however disputes occasionally arise between apprentices and their employers.

If an employer or apprentice is not meeting their training contract obligations, the VRQA can provide advice and, if necessary, investigate complaints.

Contact the VRQA for advice by calling 1300 722 603 10:00 am - 4:30 pm Monday to Friday. Parents or guardians can call on behalf of apprentices and trainees under 18 years of age.

For enquiries and concerns about occupational health and safety contact WorkSafe.

For enquiries and concerns about wages and conditions contact the Fair Work Ombudsman.

Your Australian Apprenticeship Support Network Provider is also a good source of advice if you are having problems with your apprenticeship.