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20 April 2017: Disruption to DELTA, the apprenticeship and traineeship register

DELTA will be unavailable 6:00-8:00pm Thursday 20 April 2017 for scheduled maintenance.

Intermittent service disruption is expected. If access continues to be restricted on Friday 21 April 2017, please email

We apologise for this inconvenience.

8 March 2017: Presenting the VRQA Strategic Plan and Stakeholder Engagement Strategy

The VRQA Board last year approved a new strategic plan, setting ambitious program of reform
for 2016-18.

The Board has already commenced working on the strategic directions and initiatives outlined in the plan, which include:

  • implement government directions
  • strengthen governance
  • modernise regulatory functions
  • achieve financial sustainability.          

To achieve the objectives outlined in the strategic plan, the VRQA has developed the VRQA Stakeholder Engagement Strategy 2017-18. The strategy recognises that engagement with our stakeholders improves our regulation and will underpin the success of many of the projects under the reform agenda.

Full versions of the VRQA Strategic Plan 2016-18 (pdf - 206.46kb)  and the VRQA Stakeholder Engagement Strategy 2017-18 (pdf - 259.36kb) are available on the VRQA website.

8 March 2017: 2016 Client and Stakeholder Research findings now available

Findings from the 2016 client and stakeholder research are now available on the VRQA website.

The findings show an overall increase in provider satisfaction with the VRQA and providers rating the VRQA as effective or highly effective in its function.

Opportunities for improvement identified in the research include strengthened consultation and engagement with all stakeholders, and refreshing how the VRQA's purpose, functions and the benefits of regulation are communicated.

The research was conducted by EY Sweeney on behalf of the VRQA in late 2016.

We wish to thank all providers, apprentices, trainees, employers and stakeholders who participated in the research. The research, conducted annually, shapes our client services and has this year informed our stakeholder engagement strategy.

The 2016 Client and Stakeholder Research report (pdf - 2.69mb) and summary (pdf - 538.54kb) are available on the VRQA website.

Please direct any queries regarding the research to

8 March 2017: Child safe standards: monitoring compliance

Last year, every school completed the child safe standards online compliance self-assessment. Some schools have not yet emailed a copy of their signed declaration to the VRQA.

All schools should now have addressed any areas of noncompliance identified in their action plan and be compliant with all requirements of Ministerial Order No. 870.

Unless your school has an outstanding declaration, the VRQA requires no further reporting or follow-up action from the self-assessment process.

Compliance monitoring

This year, one in three schools will be involved in some form of compliance monitoring with the child safe standards. Compliance with the child safe standards is being monitored through one of the following activities:

  • the school review cycle
  • the VRQA compliance monitoring project
  • the initial school registration process. 


From this year, schools scheduled for review will be assessed against the child safe standards. Schools preparing for a review may wish to revisit their action plan, the VRQA's child safe standards resource library and the DET Protect portal.

Compliance monitoring project

In the coming weeks, the VRQA will contact a number of schools selected to participate in the VRQA child safe standards compliance monitoring project. A sample of 10 per cent of Victorian schools were chosen to participate in the project, with measures taken to ensure representation across:

  • the government, Catholic and independent sectors
  • Melbourne metropolitan and regional and rural areas
  • types of schools (primary, secondary etc.).

Conducted over Terms 2 and 3, the project comprises an environmental scan of the school website and a 20-minute telephone questionnaire with the school principal or nominated child safe standards contact.

Schools selected to be part of the sample will be contacted by email in the coming weeks.

8 March 2017: The Education and Training Reform Regulations review

The Department of Education and Training (DET) is reviewing the Education and Training Reform Regulations 2017 before the current 2007 Regulations sunset on the 26 June 2017.

The public consultation period is now closed. Thank you to those who provided submissions. Unless confidentiality was requested, the submissions will soon be published on the DET website.

See the DET website for more information.  

8 March 2017: An eSafety touchpoint for providers

The Office of the Children's eSafety Commissioner was established in 2015 and is a valuable touchpoint for Victorian education providers.

Committed to helping young people have safe and positive experiences online, the office has a number of online resources for schools and education providers and may be of particular use for those enhancing their eSafety and cyberbullying policies and procedures.

The office also has expertise in handling complaints about cyberbullying and can request that a social media service remove cyberbullying material within 48 hours.

For more information visit the Commissioner's eSafety website. 

3 February 2017: Annual Declaration of Compliance

RTOs are to submit the Annual Declaration of Compliance to the VRQA by 1 April 2017.

Submitting the annual declaration is required under Guideline 5 of the 2016 VRQA Guidelines for VET Providers (docx - 204.24kb), and confirms an RTO has systematically monitored compliance and that any issues identified have been corrected.

The 2017 annual declaration provides the opportunity for noting compliance or noncompliance.  If noncompliance is identified, please provide the reasons and any rectification measures being implemented in the relevant section.

The annual declaration must be signed by the principal executive officer/chief executive officer registered with the VRQA as listed on (TGA).

Please send the Annual Declaration of Compliance to the VRQA by email at or mail addressed as follows:

Annual Declaration of Compliance
GPO Box 2317
Melbourne Vic 3001

Not submitting the declaration or not contacting the VRQA will be deemed as non-compliance with the ongoing registration requirements of the Australian Quality Training Framework (AQTF).  The VRQA will follow up individually with non-compliant RTOs.

3 February 2017: TAE Training and Education Training Package (TAE) delivery requirements that take effect from 1 January 2017

RTOs are reminded that from 1 January 2017, Guideline 4.5 of the 2016 VRQA Guidelines (docx - 204.24kb) has come into effect.
Under Guideline 4.5 of the 2016 Guidelines, trainers and assessors delivering:

  • TAE40110/TAE40116 Certificate IV in Training and Assessment
  • TAE SS00001/TAESS00011 Assessor Skill Set, or
  • any assessor skills set from the Training and Education Training Package
    must hold:
  • a Diploma of Vocation Education and Training (TAE50111/TAE50116), or 
  • a Diploma of Training Design and Development (TAE50211/TAE50216), or
  • a higher level qualification in adult education.

  • If the trainer/assessor does not hold one these qualifications, they must:

  • work under the supervision of someone who holds TAE40110/TAE40116 Certificate IV in Training and Assessment
  • not determine assessment outcomes.

More information can be found in the 2016 VRQA Guidelines (docx - 204.24kb) or on this website.

3 February 2017: Total VET Activity Reporting

All RTOs have an obligation to report to the VET national provider collection (that is, to complete AVETMISS reporting).

Unless an exemption applies, your RTO must report:

  • all VET student enrolment activity conducted in 2016
  • all award issuance activity conducted in 2016.

Your RTO is required to report any VET activity, including:

  • activity that attracts government funding and activity that does not attract government funding
  • activity that is conducted in Victoria and/or Western Australia.

If you have not reported data through the state training authority (Higher Education and Skills Group, Victorian Department of Education and Training), you must report directly to NCVER. NCVER opened its web-based AVETMISS Validation Software system from Tuesday 3 January 2017 and is now accepting direct reports from RTOs. You must submit validated data reports by close of business Tuesday 28 February 2017.

Your RTO is required to meet these data provision requirements as a condition of registration. The VRQA may impose regulatory penalties if your RTO does not meet these data provision requirements.

More information regarding AVETMISS reporting is available from NCVER at AVETMISS Support for RTOs.

Please direct any queries regarding these matters to the VRQA at

3 February 2017: Unique Student Identifier (USI)

RTOs must have a valid and verified USI for all students before issuing a qualification or statement of attainment to students and must include USIs in their AVETMISS data submission for all their students except where exemptions apply.

Students will soon be able to access a transcript of their qualifications reported to NCVER via AVETMISS. Missing information will be able to be added via NCVER’s USI Transcript Update Tool for those students whose qualifications or other training was reported without a USI in 2015. 

Further information is available on the Australian Government Unique Student Identifier website.



For past news articles from 2011, 2012, 2013, 2014, 2015 and 2016 see: VRQA news archive.