1. Why have the VRQA Quality Standards changed?
The 2016 VRQA Guideline for VET providers (docx - 206.95kb) replaces the VRQA Guidelines for VET Providers issued in 2009 and aligns Victoria’s regulatory settings to the National Standards for Registered Training Organisations 2015. This will ensure quality of training and assessment services and provide for a nationally consistent approach to VET regulation.
2. What has changed in the guidelines?
3. When do the new Guidelines apply?
The new Guidelines apply:
- From 1 January 2016 for all new applications for Registered Training Organisation (RTO) registration.
- From 1 April 2016 for all RTOs who were registered with the VRQA before 1 January 2016.
4. What does an RTO need to do?
An RTO must review its business operations against the 2016 VRQA Guidelines and ensure that it can demonstrate compliance by 1 April 2016.
Guideline 1: Governance, Financial viability and Management systems
This Guideline has not changed.
Guideline 2: Transparency and oversight of third parties1
5. What is a third-party arrangement?
The 2016 VRQA Guidelines define a ‘third party’ as any party that provides services on behalf of the RTO, which are related to the RTO’s compliance with AQTF and the 2016 VRQA Guidelines. This may include training and assessment delivered by another RTO or organisation, recruitment of students, outsourced student recordkeeping, and marketing.
6. Does a third-party arrangement include a contract of employment between an RTO and an employee?
7. When and how does an RTO need to notify the VRQA about a third party agreement?
An RTO must notify the VRQA of the third party agreement:
- within 30 calendar days of the agreement being entered into, or prior to the obligations under the agreement taking effect, whichever occurs first, and
- within 30 calendar days of the agreement coming to an end.
8. Is there a fee to notify the VRQA about a third party agreement?
There is no cost associated with submitting the notification form. The VRQA will process the form and send an email confirming the update to an RTO’s registration details.
9. What should Written Agreements cover?
RTO written agreements with third parties must ensure that any services delivered by third parties comply with the the AQTF Standards and the 2016 VRQA Guidelines at all times. To help each party understand their obligations, the written agreement should explain in detail what is expected from each party.
10. Does an RTO need to have a written agreement with a third party if that party delivers only one unit of a qualification?
Yes, an RTO must have a written agreement with any third party that provides services on behalf of the RTO.
11. What information do I need to supply to students about third party arrangements?
An RTO must ensure relevant students are notified of any third party arrangements that are in place.
12. Do my Complaints and Appeals processes need to consider third party arrangements?
An RTO must have a complaints policy to manage and respond to allegations involving the conduct of third party services supplied on behalf of the RTO. The policy must be accessible to learners and include information about how learners can submit complaints and appeals about any third parties delivering services on its behalf.
13. Can I put the logo of a partnering organisation on my Certification?
Yes, however it must be clear which body is the issuing provider for the Certificate/testamur or Statement of Attainment.
Guideline 3: Trainer and assessor qualification (including individuals working under the supervision of a trainer)
14. What is new in relation to a trainer and assessor qualification?
Training and assessment may only be delivered by persons who have:
- TAE40110 Certificate IV in Training and Assessment, or its successor, or
- a diploma or higher level qualification in adult education.
This means that trainers can no longer demonstrate training equivalence; they must hold a TAE40110 Certificate IV in Training and Assessment.
To conduct assessment, a person must either:
- hold the TAE40110 Certificate IV in Training and Assessment, or its successor
- hold a diploma or higher level qualification in adult education
- hold the TAESS00001 Assessor Skill Set, or its successor.
Guideline 4: Delivery of training and assessment services
15. What is 'amount of training'?
Amount of training is the learning activities provided to a learner. These may include classes, lectures, tutorials, online or self-paced study, as well as workplace learning.
The amount of training must include:
- the existing skills, knowledge and the experience of the student; and
- the mode of delivery.
16. How does the 'amount of training' impact my training and assessment strategies?
When developing training and assessment strategies, an RTO must ensure the amount of training enables the learner to:
- meet the requirements of each training product, and
- gain the skills and knowledge specified in the relevant training product.
17. How do I determine the amount of training?
The amount of training provided will be determined by:
- the training product
- the learner cohort, and
- the mode of delivery.
Delivery and validation of the training and assessment qualifications
18. What changes will be required in 2017?
From 1 January 2017, people delivering the Certificate IV in Training and Assessment or any assessor skill set from the Training and Education Training Package must hold one or more of:
- Diploma of Vocational Education and Training
- Diploma of Training Design and Development
- Diploma or higher level qualification in adult education.
19. What does independent validation mean?
Independent validation means that validation is carried out by a validator/s who:
- are not employed or subcontracted by the RTO to provide training and assessment; and
- have no other involvement or interest in the operations of the RTO.
Guideline 5: Annual declaration of compliance
20. When must an RTO provide its initial declaration?
A declaration must be completed annually thereafter.
21. How does an RTO submit the annual declaration?