Your apprenticeship or traineeship is complete when:
- you have achieved all the competencies in your training plan
- your employer has confirmed with your registered training organisation (RTO) that you are competent in the workplace
- your RTO has entered the information received from your employer into the apprenticeship database.
Important information: If you are an apprentice, we will send you and your employer written confirmation when your apprenticeship is complete. You should keep this letter as evidence.
If you are a trainee, your RTO will send you confirmation when your traineeship is complete.
To request a replacement letter:
Call us on 1300 722 603, 10.00am – 4.30pm, Monday to Friday or email:
To request a copy of an apprenticeship certificate completed prior to 1995, see: